Quality Assurance Officer

Job Introduction

Join Us as a Quality Assurance Officer – Champion Excellence in Social Care!

Location: David Lewis Warford Site
Reports to: Quality Assurance Manager

Are you driven by the desire to make a meaningful impact in health, social care, and education? Do you have an eye for detail, a passion for improvement, and a commitment to delivering outstanding care? If so, this is your moment.

We’re looking for a dynamic Quality Assurance Officer to help elevate our Residential, Education, and Day Services to new heights. This is more than a compliance role — it’s a chance to shape the future of care for individuals with complex needs.

What You’ll Be Doing

• Ensuring Compliance: Partner with the Quality Assurance Manager to uphold regulatory, legislative, and internal standards across all services.
• Driving Improvement: Lead audits, evaluate performance, and implement action plans that foster excellence.
• Engaging Stakeholders: Collaborate with people we support, families, and professionals to gather insights and spark positive change.
• Supporting Leadership: Guide service leads in governance, audits, and compliance systems to ensure consistent quality.
• Training & Development: Co-create and deliver impactful training that builds a culture of empowerment and inclusivity.
• Safeguarding & Wellbeing: Champion safeguarding policies and promote a safe, person-centered environment.

What You’ll Bring

• Precision & Insight: A sharp analytical mind and a commitment to continuous improvement.
• Clear Communication: Confident in engaging with teams, families, and external bodies.
• Self-Starter Energy: Proactive, organised, and able to manage your workload independently.
• Sector Expertise: Experience in health, social care, or education, with knowledge of relevant frameworks.
• Passion for Quality: A deep belief in person-centered care and the power of high standards.

Why You’ll Love Working With Us

• Impact That Matters: Your work will directly improve lives and shape better outcomes.
• Supportive Culture: Join a team that values collaboration, respect, and shared purpose.
• Growth Opportunities: Build your career in governance, compliance, and quality assurance.
• Great Benefits: Enjoy a competitive package and the satisfaction of meaningful work.

Ready to Lead Quality Forward?

If you’re ready to bring your skills, passion, and vision to a role that truly makes a difference — we want to hear from you.

Apply today and help us raise the bar in social care and education!